Privacy Police

PRIVACY POLICY FOR DRUMINTRO

Effective Date: March 16th 2026

1. Introduction

At DrumIntro, we understand that trust is essential when families and students choose to learn with us online. This Privacy Policy explains how DrumIntro, operated by David Dias Drum School ("we," "us," or "our"), collects, uses, protects, and shares your personal information when you access our website, online program, courses, services, or communicate with us.

We may update this Privacy Policy from time to time. Your continued use of DrumIntro after changes are posted means you accept those changes. We encourage you to review this page periodically.

By accessing or using DrumIntro, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

2. Who This Privacy Policy Applies To

This Privacy Policy applies to information we collect:

- on the DrumIntro website and course platform;
- through email, text messages, forms, and other electronic communications between you and us;
- when you purchase, enroll in, or use DrumIntro products or services;
- when you submit lesson videos, assignments, feedback requests, or communicate with our team.

This Privacy Policy does not apply to third-party websites, payment processors, apps, or platforms that may be linked to or integrated with DrumIntro. Those third parties have their own privacy policies, and we encourage you to review them.

If you are purchasing or using DrumIntro on behalf of a child, parent, or student, this Privacy Policy applies to the personal information you provide in connection with that use.

3. Age Requirements

DrumIntro is intended for use by adults, or by minors under the supervision and consent of a parent or legal guardian.

We do not knowingly collect personal information directly from children without parental or guardian involvement. If we learn that we have collected personal information from a child in a manner inconsistent with applicable law, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us without proper parental consent, please contact us.

4. Information We Collect and How We Collect It

We may collect the following types of information:

Personal Information You Provide Directly

This may include:

- name;
- email address;
- phone number;
- billing address;
- payment-related information;
- student name and age range;
- account login information;
- lesson submissions, videos, messages, and support requests;
- survey responses, testimonials, and feedback;
- any other information you voluntarily provide to us.

Information Collected Automatically

When you use DrumIntro, we may automatically collect certain information, including:

- IP address;
- browser type;
- device type;
- operating system;
- pages viewed;
- time spent on pages;
- referring website or source;
- usage activity on the platform;
- cookie and tracking information.

Payment Information

Payments may be processed through third-party payment processors. We do not store full credit card numbers on our own servers unless specifically provided through a secure payment processing system. Payment processors handle your payment information according to their own privacy and security policies.

User Content

If you submit videos, messages, comments, or other learning materials through DrumIntro, we may collect and store that content in order to provide instruction, review progress, give feedback, and improve the student experience.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience, remember preferences, understand platform usage, and support marketing efforts.

Cookies may help us:

- keep you logged in;
- remember your preferences;
- analyze site traffic and platform performance;
- improve content and user experience;
- measure marketing effectiveness.

Most browsers allow you to manage cookie preferences. Disabling cookies may affect some features of the platform.

6. How We Use Your Information

We may use the information we collect to:

- provide access to DrumIntro and its content;
- create and manage your account;
- process purchases and payments;
- deliver course materials, feedback, and support;
- respond to your inquiries and customer service requests;
- send important updates about your account, purchases, or the program;
- send promotional emails, offers, or announcements;
- improve our website, course platform, and services;
- monitor usage and performance;
- protect against fraud, unauthorized access, and misuse;
- comply with legal obligations;
- enforce our policies, terms, and agreements.

If you opt in to marketing emails or text messages, you may unsubscribe at any time using the unsubscribe link in the email or by contacting us directly.

7. SMS / Text Messaging

If you choose to receive text messages from DrumIntro, we may collect:

- your mobile phone number;
- your consent to receive text messages;
- records of opt-in and opt-out;
- message interaction data, such as delivery confirmation.

We may use this information to send:

- reminders;
- account-related notices;
- program updates;
- customer service responses;
- promotional messages, where permitted.

We do not sell or share your mobile number or SMS consent data with third parties for their marketing purposes.

You may opt out of text messages at any time by replying STOP or by contacting us directly.

8. Disclosure of Your Information

We do not sell your personal information in the ordinary sense of the word. We may share your information in the following circumstances:

- with service providers who help us operate DrumIntro, such as website hosting, email delivery, payment processing, video hosting, analytics, and customer support tools;
- with contractors, instructors, or team members who need access to provide services to you;
- with professional advisors such as lawyers, accountants, or consultants;
- if required by law, subpoena, court order, or legal process;
- if necessary to protect our rights, safety, property, or the rights and safety of others;
- in connection with a business transfer, merger, sale, or acquisition;
- with your consent or at your direction.

Any third parties who process information on our behalf are expected to use it only for legitimate business purposes related to DrumIntro.

9. Data Security

We take commercially reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure. These steps may include secure hosting, password protection, limited access controls, and encryption where appropriate.

However, no method of transmission over the internet or method of storage is completely secure. Therefore, we cannot guarantee absolute security.

You are also responsible for protecting your login credentials and for using secure devices and networks when accessing your account.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

- provide our services;
- maintain your account;
- comply with legal, accounting, or tax obligations;
- resolve disputes;
- enforce agreements;
- maintain business and student records.

When we no longer need your information, we will delete it, anonymize it, or securely store it until deletion is possible.

11. Third-Party Links and Services

DrumIntro may contain links to third-party websites, tools, social media platforms, or external services. We are not responsible for the privacy practices of those third parties. Your use of those services is subject to their own privacy policies and terms.

12. Social Media

If you interact with us through social media platforms such as Instagram, Facebook, YouTube, TikTok, or others, we may collect information you provide through those interactions, such as messages, comments, or profile information made available to us.

Any information you share on social media is also subject to the privacy practices of the respective platform.

13. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

- request access to the personal information we hold about you;
- request correction of inaccurate information;
- request deletion of your personal information;
- opt out of marketing communications;
- request information about how your data is used.

To exercise any of these rights, please contact us using the information below. We may need to verify your identity before responding to your request.

14. United States Residents

If you are a resident of certain U.S. states, including California, you may have additional privacy rights under applicable law. These rights may include:

- the right to know what personal information we collect and how we use it;
- the right to request deletion of personal information;
- the right to request correction of inaccurate information;
- the right to opt out of certain sharing practices where applicable;
- the right not to be discriminated against for exercising your privacy rights.

To exercise any applicable privacy rights, please contact us using the contact information below.

15. International Users

If you access DrumIntro from outside the United States, please understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

By using DrumIntro, you consent to such transfer, storage, and processing, subject to applicable law.

16. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Your continued use of DrumIntro after any update constitutes your acceptance of the revised Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us at:

David Dias Drum School / DrumIntro
dddsoffice@gmail.com